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Terms of Service

Delivery

Orders will usually be despatched within 3-5 working days unless shown as out of stock. This will be following a final QC inspection of your order. Note: this may be extended during holiday periods. If you require a model for a specific date, please contact us in advance to ensure delivery is possible. 

All packages will require a signature on delivery, so you must give us an address where someone will be in (work, neighbour, friend etc). All deliveries will be made Monday to Friday 9.00am to 5.00pm.

If purchasing from outside the EU you may be subject to import duties and taxes which are levied once a shipment reaches your country (deliveries to EU destinations will usually be shipped from our warehouse in the EU and we will contact you if this is not possible for any reason). Additional charges for customs clearance (including Certificate of Origin or other special documentation requested) must be borne by you as we have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from Amalgam Collection you are considered the importer and must comply with all law and regulations of the country in which you are receiving the goods.

Delivery to certain destinations is excluded. A list of excluded destinations is shown here.

Returns

If your goods are damaged on receipt, this needs to be reported within 3 days to enable us to refund/exchange, please call +44 (0) 117 952 7646
We will not be held responsible until the returned item reaches us. So all items need to be returned by a recorded service at your own cost.
If a replacement item is out of stock then we will advise you by email.
Refunds can take up to 14 days to be processed.
Where items are bought as gifts we can only refund the original payer.

Use Of Images

The images which appear on our website are the copyright of Amalgam Collection. They may not be used, copied or reproduced in any form whatsoever without our express written permission unless they are purchased from us.

Variations In Colour Or Detail

We have taken as much care as possible to describe and portray items accurately. Slight variations in actual goods or colour may occur. We reserve the right to inform the customer of any incorrect information before payment is taken.

    Contact Details

    Email: sales@amalgamcollection.com
    Telephone: +44 (0) 117 952 7646
    Address: Amalgam Collection, The Power House, Romney Avenue, Lockleaze, Bristol BS7 9ST

    Office hours are Monday to Friday (excluding public holidays) 9.00am to 5.30pm

     
    Home > SplitIt

    SplitIt

    Buy now, pay later

    Pay in interest-free installments with Splitit using your Mastercard and Visa credit cards (no debit cards).

    Quick and Easy

    No credit checks, no paperwork, only fill in your card details

    Interest-free

    Splitit will not charge any interest

    HOW IT WORKS

    SplitIt®
    Simply select Splitit at checkout and enter your card details
    No credit checks required but the total amount is held in reserve on your card to ensure payment
    Your first payment is taken immediately. The rest will be paid automatically in monthly installments

    EXAMPLE

    Order Total
    £2000
    Pay Today
    £500 (Total of £1500 held on card)
    2ND INSTALMENT
    £500 (Total of £1000 held on card)
    3RD INSTALMENT
    £500 (Total of £500 held on card)
    4TH INSTALMENT
    £500 (Total of £0 held on card)
    IMPORTANT NOTE:
    • A PAYMENT AUTHORISATION FOR THE OUTSTANDING AMOUNT OF YOUR PURCHASE WILL BE HELD DURING THE FULL PLAN PERIOD as security. This hold will be charged ONLY in the event a monthly payment is declined (the authorisation hold might appear as "Pending" on your credit card bill).
    • You must maintain a sufficient "Required Available Credit" amount on your credit card for both the full outstanding amount of your purchase and the monthly payment during the full period of the plan.
    • Your credit card issuer may charge you interest on amounts charged to your credit card unless you pay Your credit card balance in full each month.
    • In case we do not manage to reauthorize the remaining amount of the transaction, you will receive a notice email. In that case, you will have to promptly update your credit card details. In case your bank still refuses to reauthorize the outstanding amount, we will have to charge the full outstanding amount of the transaction at once from your credit card.
    Splitit offers you a flexible way of paying for items in instalments, completely interest-free, by reserving the available line of credit on your credit card. Then, each month, according to your payment plan, Splitit collects the instalment amount and reissues the authorisation request for the remaining balance.

    It is important to note that payments are still charged on your existing credit card. Splitit simply provides you the method to do this and information about the instalments. Here is an example of how the service works for a customer buying a £2,000 model in 4 instalments of £500 each:

    Splitit obtains authorisation from the credit card company for the full purchase amount of £2,000. This is not a charge on the card; it is simply reserving £2,000 from the customer’s line of credit.
    - The credit card company then charges the customer £500 for the first payment.
    - During the second month, Splitit requests authorisation for the outstanding purchase amount of £1,500, and charges the customer the second installment of £500.
    - This authorisation and charge process continues until the full £2,000 is collected - in this case, for 4 months.
    No, this is an interest-free payment method with no additional fixed fees, service fees, interest or hidden fees of any kind.
    No, your item will be processed after the first initial instalment and delivered as normal upon passing our Quality Control check at Head Office.
    - You can pay using Splitit with a valid Mastercard or Visa
    Nothing, no credit check is required if you use a Splitit instalment plan and there is no impact on your credit score. All the bank sees is the individual instalment charges each month. If one of your payment authorisations is declined, there is still no affect on your credit rating; it is simply a declined charge. The denial would simply accelerate payment of the remaining balance (unless you provide a different card which was not denied).
    You can pay using Splitit with a Mastercard or Visa. Debit cards, American Express and pre-paid cards are not accepted.
    The instalments appear on your statement as individual charge items with the name of 'Amalgam Collection'. These payments will appear monthly according to your instalment plan, with the same charge amount each time.
    For further information visit: https://www.splitit.com/faq/